Shalini Anand
Trainer
Shalini Anand is a results oriented professional with over 18+years of experience in Soft Skill training domain, Customer Relationship Management, Counselling, Image Consultation, and Styling with expertise in Hospitality Management in Guest Relations and Communication Skills.
Corporate trainer specializing in designing, developing and delivering successful training programs. An expert in managing PeopleSoft, Microsoft Teams and Zoom applications. An NLP certified trainer. Providing training as an individual coach on Grooming, Personality Development, Motivation, Team Building, Conflict Management, Self-esteem, Goal Achievement and Business Communication Skills. She is a Senior Trainer with reputed educational institutes and the corporate houses. Shalini has experience of working with some marque brands from various industries.
Shalini is passionate about making the students “Industry Ready” and is increasingly empowering them towards their cause. Her flagship programme is on “Employability Skills” for students who are about to start their professional journey. She is a trainer for outbound training that is organized with specific objectives towards an organization’s development. In her present role, she has been recognized for her customized programme for Hospitality Industry-specialization in Guest Relations and Organisational/Business Communication Skills.
Her key expertise lies in innovative training techniques, designing industry aligned curriculum and business communication. She has regularly conducted Employee Training programs for in house employees and the corporates.
Apart from Master’s in Business Administration (MBA) in CRM from Symbiosis, she is also MOOCs certified in Personality Traits; Coursea certified in “MindShift- Obstacles to Learning and Discover Hidden Potential” from Manchester University-USA and is a certified (NLP practitioner) a diploma holder in Neuro Linguistic Programming (NLP-certified trainer)